Shipping policy
DELIVERY INFORMATION
All items (unless tagged "Pre-Order") are dispatched the same working day after order is placed and delivery within the UK will take 2 - 4 working days.
"Pre-Order" items will have a tag on the listing image and also mentioned in the description. All Unstitched "Pre-Order" Items and Designer Dresses are Dispatched within 7 working days. All Stitched Designer Dresses are dispatched with 15 business working days. Urgent Orders of "Pre-Order" items can be processed quicker upon request simply contacting customer support via Email or Call. "Pre-Orders" standard delivery time is 2-3 weeks after dispatched. if you want faster delivery for "Pre-Order" item then choose the fast delivery option at checkout.
UK SHIPPING:
FREE Tracked Shipping in the UK - (2 - 4 Working Days)
"Pre-Order" Fast Delivery £15 (7 working days) - Choose this at checkout if you are ordering "Pre-Order" Tagged Item and want a faster delivery.
EUROPE
(59 countries)
Europe Tracked Shipping
0.0 kg – 2.0 kg
£6.99
Europe Tracked Shipping
2.0 kg – 3.0 kg
£14.99
Europe Tracked Shipping
3.0 kg – 4.0 kg
£24.99
REST OF WORLD
(182 countries)
International Tracked
0.0 kg – 1.0 kg
£11.99
International Tracked
1.0 kg – 2.0 kg
£19.99
International Tracked
2.0 kg – 4.0 kg
£39.99
International Tracking
4.0 kg – 5.0 kg
£49.99
UK Customers can get fast delivery on prebook Items. They must select Prebook Fast Delivery Option. Prebook fast Delivery costs are 15.00 Pounds to UK. Delivery for this option will be within 1 week from dispatch.
On all Prebook Stitched Designer Collections dispatch may take up to 2 - 3 weeks as all new collections remain with our supplier until the point of order. These products will be clearly marked.
We cannot group two distinct orders placed separately and shipping fees will apply to each of them.
From time to time there may be occasions when there are varying timescales for delivery for individual products in the same order. In this instance, whilst only one delivery charge would still apply, we reserve the right to hold onto such items until we are in a position to dispatch all items at the same time.
We do not operate on Bank Holidays and are closed on Weekends.
FREE SHIPPING
Free Shipping to all European Countries on orders over £250.
*Free shipping will appear as an option during the checkout process
STITCHED GARMENTS
We can arrange Stitching on your request. Dispatch for Stitched Garments may take up to 3-6 Weeks in some cases. You can request fast stitching service by contacting us on UK Landline: 02086408595 or via email.
Worldwide Delivery:
We deliver to Worldwide and timescale depend on location and order quantity. As soon as the shipment is sent you will receive dispatch mail. Please add the item(s) to your cart and use the shipping estimation tool to calculate how much would it cost to ship to your location. We always retain proof of postage.
